Effective Date: July 2026
At Prestige Watches SA, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
By using our website or purchasing our products, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Email address
- Contact number
- Billing and delivery address
- Payment information (processed securely through our payment providers)
- Order history
- IP address and browser information
- Cookies and website usage data
2. How We Use Your Information
We collect your personal information to:
- Process and deliver your orders
- Communicate with you regarding your purchases
- Respond to enquiries and customer support requests
- Improve our website and shopping experience
- Prevent fraud and maintain website security
- Send promotional offers and newsletters (only if you have chosen to receive them)
- Comply with legal and regulatory obligations
3. Payment Security
Prestige Watches SA does not store your banking or credit card details.
All online payments are processed securely through trusted third-party payment providers using encrypted technology to protect your financial information.
4. Delivery Information
Your delivery details are shared only with trusted courier partners for the purpose of delivering your order.
We do not sell or distribute your personal information to unrelated third parties.
5. Marketing Communications
If you subscribe to our mailing list, we may send you:
- Product updates
- Promotions
- Special offers
- New arrivals
- Company news
You may unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
6. Cookies
Our website uses cookies to:
- Improve website functionality
- Remember your preferences
- Analyse website traffic
- Enhance your shopping experience
You may disable cookies through your browser settings; however, some website features may not function correctly.
7. Protecting Your Information
We implement appropriate technical and organisational security measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we take every reasonable precaution, no online system can be guaranteed to be completely secure.
8. Sharing Your Information
We may share your information only when necessary with:
- Payment service providers
- Courier and logistics companies
- Website hosting providers
- IT service providers
- Government authorities where required by law
All third parties are expected to handle your information securely and in accordance with applicable privacy legislation.
9. Your Rights
Under POPIA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Object to certain processing of your information
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Regulator if you believe your rights have been infringed
10. Third-Party Links
Our website may contain links to external websites.
Prestige Watches SA is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website is intended for individuals aged 18 years or older or those using the website under the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
Prestige Watches SA may update this Privacy Policy from time to time.
Any changes will be published on this page, and continued use of our website constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the contact details available on our website.
We are committed to responding to all legitimate privacy-related enquiries as quickly as possible.